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Offer Of The Month

 Leg Avenue Body Stockings

RRP £19.99

 

 

NOW ONLY £9.99

While Stocks Last

 

Our contact details

My Cheeky Minx Ltd / Suzy Lou Lingerie

Registered Office:

36 High St
Madeley
Telford
Shropshire

Phone: 0845 0175 035
Email: enquiries@suzyloulingerie.co.uk
Company Registration: 6248110

Making A Purchase

Shopping at Suzy Lou Lingerie could not be easier. Just browse through the store and make your selections, add them to your basket and head to the checkout and pay through our secure payment system with HSBC Bank. We accept Mastercard, Visa, Delta, Electron, Solo and Switch. We also accept cheques and Postal Orders. Cheques should be made payable to My Cheeky Minx Ltd.

We currently only accept payments for deliveries to United Kingdom and Ireland. Payment will be made to our parent company My Cheeky Minx Ltd.
 

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery

We carry a considerable amount of merchandise and subject to availability we seek to dispatch all orders within 48 hours for delivery within 2-3 days, however certain items can take up to 7 days.

In the event of that a product is currently out of stock, you will be notified as soon as possible, and we would expect to get your goods to you within a few days or up to 28 days. We do try to advise you of out of stock items, but at times there maybe an overlap . This is rare but should be mentioned to avoid disappointment.

We currently only deliver to the UK and Ireland.

All parcels are mailed in discreet plain parcels.

Free delivery on all orders.

We charge £2.50 for a Gift Wrapping Service, simply press the GIFT WRAP option at the checkout.

Returns

Suzy Lou Lingerie wants you to be happy with both our products and our service, and we do offer a full money back guarantee. Should you find any item to be unsuitable  or you require an exchange, you must return the item to us within 14 days (complete with all original packing and labels intact). We cannot accept returns on thongs, briefs, g strings and hosiery due to hygiene reasons.

Delivery charges will not be refunded in the case of a return, however replacement items will not be charged again for delivery. Charges for postage of returned goods will be paid by the sender and when posting goods it is advisable to keep proof of postage. We do not refund the cost of gift wrapping, or gift boxes.

Please send returns to:
My Cheeky Minx Ltd
17 Musk Rose Close
Muxton
Telford
TF2 8RW

All return items shipped via our free of carriage charge will be subject to a £2.95 handling charge.

Privacy

When you shop at Suzy Lou Lingerie, we will ask for personal information such as your name, email address, billing address, product selections and payment details.

We use this information to process your order and notify you of offers that may be of interest to you. We only email you to process your order and afterwards if you have given your consent. We will never pass any of your personal information on to a third party.

Data Protection  

We treat all your personal information as confidential. We comply with the Data Protection Act 1998.

The information we hold will be accurate and up to date. You can check the information that we hold about you by e mailing us. If you find any inaccuracies we will delete it and correct it.

The personal information we hold will be held securely in accordance with our internal security policy and the law.